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Contractor's Guide
The staff at Forever Tan has helped countless numbers of customers design, equip, and open successful salons. We have many "tools" available to assist you in your planning. Forever Tan can help you with break-even analysis, demographics, (which can be found at www.census.gov), design, salon layout, electrical specifications and air-conditioning requirements, along with suggestions on framing, plumbing, flooring and paint. Forever Tan has broken this guide down into several sections. The information contained should help you, your architect and your contractors in bringing your salon together quickly and efficiently with few, if any, problems or "surprises". It is very important that all parties involved in your new salon see all the information contained in this guide. If for any reason you should have questions concerning any part of "Contractor's Guide" please feel free to e-mail your salesman (andy.turner@forevertan.net) or the service department at 1-800-447-0040.
OWNER, ARCHITECT& CONTRACTORS REFERENCE GUIDE IMPORTANT
It is your responsibility to complete, sign
and fax pages 4,5 &6 back to Forever Tan, Inc. at least two weeks prior to
the delivery of your equipment. Please contact your sale representative to
confirm they have received the fax. The purpose
of this form is to insure a smooth and mistake free delivery for our clients. Please read carefully and sign/initial where
indicated. Failure to complete these forms can result
in a delay in your delivery and additional charges. If you have
any questions or concerns do not hesitate to call. Thank You. Forever Tan
Sales Staff Delivery
Procedure:
1.
Once
your deposit is received your order will be submitted to the delivery and set
up department. 2.
The
delivery coordinator will make an introductory call within 72 hours. 3.
The
introductory call will consist of a brief review of the order. 4.
At
that time you may schedule a delivery date.
If not, your order will be given "hold status". If you have hold status you
must contact us when you are ready to schedule a delivery date. 5.
Once
you have a firm delivery date you must fax in your delivery confirmation
forms. (pages 4,5 &6) 6.
The
delivery coordinator will then assign a 6-hour delivery window. 7.
Electricians
must be on
call for that window. Forever
Tan will not be responsible for any charges incurred from electricians who
arrive on site before the delivery. 8.
On
the day of your delivery you will be contacted for a final review of your
order. 9.
Once
we arrive on site we will
collect any monies due before we begin offloading the equipment. Failure to provide all monies at the time
of arrival will result in a rescheduling and additional billing. 10.
The
beds will then be assembled. Forever
Tan does not do any electrical connections, running of
timer wire or mounting of timers or fans. 11.
Once
the beds are installed, you will be asked to physically inspect each bed for
scratches, cracks, missing parts etc. 12.
Any
of the above problems should be indicated on the delivery satisfaction sheet. 13.
If
you have missing items or a need for a service call you will be issued a "WE
OWE" form. 14.
A
representative will call you and arrange for the items/service to be scheduled
in a timely manner. 15.
Once
all of the Customer satisfaction sheets are completed the Delivery lead man
will call into Forever Tan and put you on the phone with your bed salesman or a
Forever Tan representative. Forever Tan
will then ask if everything is satisfactory with your delivery? If there are any problems or concerns please
inform us at this time. 16.
Once
we leave the premises we cannot file any warranty claims that are cosmetic in
nature. 17.
Once
the verbal conformation is complete Forever Tan will leave the premises Contact
Information Name
of Owner: _________________ Name
of Salon: _________________ Sales Rep.
_________________
Salon Phone
( ) ____ - ______
Home Phone
( ) ____ - ______
Cell Phone ( ) ____ - ______
Daytime Work Phone ( ) ____ - ______
Additional Number/s ( ) ____ - ______
( ) ____ - ______
Signature of Owner
_________________ Date Faxed _____/_____/_____
Forever Tan 113 Freeland Lane Charlotte, NC 28217 Phone 1-800-447-0040 Fax 704-527-7922 Please initial where indicated. Write NA where not applicable. ***IMPORTANT *** I will be using ____ Three
Phase, ____ Single Phase power. The incoming voltage is
____120/208V, _____120/240V, ____ Other - Please specify
_______________________ Consult
a licensed electrician if you are unsure. o My general contractor has
read and understands the Forever Tan Contractors Guide____ o My licensed electrician has
read and understands the Forever Tan Contractors Guide _______ o My licensed mechanical
contractor has read and understands the Forever Tan Contractors Guide _______ o I am doing all the work
myself and assume all build out related responsibilities _______ o
I understand that I must be present
on the day of delivery _______ o I understand that all
payments due will be collected at the time of arrival and if I do not have the
payment in full that the delivery will be re-scheduled and I will be billed
accordingly _______ o
I understand that all rooms must be accessible
according to the Forever Tan Contractors Guide ______ o
I understand that all credit card payments must
be rung before the delivery day _______ o
I understand that all lease contracts must be
completed and received by the leasing company 1 day prior to delivery _______ o
I understand if I choose to (or must)
make the rooms smaller than the
recommended dimensions Forever Tan cannot and will not be responsible
for any overheating problems that your equipment may experience. Furthermore,
if rooms are smaller than recommended, Forever Tan's installers will make every
effort not to damage the interior of the building and/or the equipment but will
not be responsible if damage occurs. ______
Customer Name _________________Sales rep. ________________ Salon
Name _________________ City __________ State _____ All parties involved should sign this
sheet affirming that they have read and
understand all aspects of this
contractors guide and that it is also understood
that any deviation from this guide would be the sole responsibility of the contractor and/or customer. _____________________ Print name _________________Date
___/___/___ Customer's Signature Phone # _____________________
_____________________ Print name _________________Date
___/___/___ Architect's Signature
Phone # ____________________ _____________________ Print name _________________Date
___/___/___ General Contractor's
Signature Phone # _____________________ _____________________ Print name _________________Date
___/___/___ Electrical Contractor's
Signature Phone # ____________________ _____________________ Print name _________________Date
___/___/___ Mechanical Contractor's
Signature Phone # ______________________ If
you have any questions about the "Contractor's Guide" please contact Andy
Turner before signing at 1-800-467-5473 or andy.turner@forevertan.net
Forever Tan 113 Freeland
Lane Charlotte, NC
28217 Fax # 704-527-7922 1-800-447-0040 Index of must read pages for each model Please include pages 2-7 as well as 57-59 for all models
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